Privacy Policy

In compliance with the Personal Information Protection Act (hereinafter, “PIPA”), the Telecommunications Business Act with respect to secrecy of communications and other related laws and ordinances, and the “Guidelines Regarding the Protection of Personal Information in the Telecommunications Business”, Brastel Co., Ltd. (hereinafter, the “Company”) will make efforts to protect personal information in accordance with the following privacy policy.

Definition of Personal Information

“Personal Information” means any information concerning living individuals, such as name, date of birth, and other descriptions that can be used to identify specific individual persons (including any information that can be easily collated with other information and, by doing so, can be used to identify specific individual persons).

Acquisition and Use of Personal Information

1. Acquisition of personal information

   The Company will obtain personal information of Customers through fair and appropriate methods only within the scope necessary for the purpose of use.

2. Use of personal information

   In relation to the provision of services by the Company and its affiliated entities, the Company will use the personal information it possesses for the following purposes of use. The personal information possessed by the Company will not be used for any purpose other than such purposes of use, except for where permitted under the PIPA and other related laws and ordinances.

   1. Identity verification for the purpose of provision, change, or suspension of products or services, or implementation of services associated with the provision of the Company’s services, including billing services;
   2. Provision of information related to products or services;
   3. Examination and development of new products or services;
   4. Marketing research and other study and research; and
   5. Implementation of questionnaires, prizes, campaigns, etc.

Safety Management of Personal Information

1. The Company will take measures for necessary and appropriate safety management in order to prevent divulgation, loss, or damage of Customers’ personal information.
2. The Company will establish an internal system to prevent unauthorized access to personal information and will provide its employees with necessary and appropriate education with respect to handling of personal information.
3. When the Company intends to entrust another company with the handling of personal information, the Company will appoint a trustee company that is recognized to appropriately handle personal information, will conclude an agreement which obligates the trustee company to appropriately manage personal information, and will appropriately supervise the trustee company.

Provision of Personal Information to Third Parties

The Company will not provide or disclose any Customer-provided personal information to any third party without the Customer’s consent, unless otherwise permitted under the PIPA or other related laws and ordinances.

Compliance with Laws and Ordinances

The Company will comply with the PIPA, the Telecommunications Business Act with respect to secrecy of communications and other related laws and ordinances, and the “Guidelines Regarding the Protection of Personal Information in the Telecommunications Business”.

Disclosure, Correction, etc. of Personal Information

If a person who has provided personal information requests any disclosure, correction, addition, deletion, etc. of his/her own personal information, the Company will take appropriate responses to such request within a reasonable scope via a customer service center of the Company. For inquiries, please contact the Company’s customer service center.

Inquiry Regarding Handling of Personal Information

The Company will address any inquiry from a Customer with respect to the Company’s handling of personal information via the Company’s customer service center.

Customer Service Center for Inquiry on Handling of Personal Information

Brastel Customer Service Center
Toll-free: 0120-659-534
Mobile phone: 03-5637-5904 (not toll-free)
Monday to Friday: 9:30 to 21:00 / Saturday: 10:00 to 18:00
Closed: Sunday / National holidays / Year-end and New Year holiday

Revision

The Company may revise the contents of this Privacy Policy either in whole or in part. If this Privacy Policy is revised, it will be published on this website.